Last updated: 3 September 2026
These terms cover two things: your use of syvex.xyz, and the terms on which Syvex provides services. Where we have signed a separate written agreement or proposal with you, that document takes priority over these terms if the two conflict.
Using this website
You may use this site for lawful purposes and to find out about our services. You must not attempt to gain unauthorised access to the site or its systems, interfere with its operation, scrape it at a volume that degrades it for others, or use it to send unsolicited or malicious content.
We try to keep the site accurate and available, but we do not promise it will be uninterrupted or error free, and we may change or remove content at any time without notice.
Intellectual property
Unless stated otherwise, the content on this site, including text, layout, graphics, code and the Syvex name and logo, belongs to Syvex or is used with permission. You may view and print pages for your own reference. You may not copy, republish or use our content commercially without our written permission. Client names, logos and results shown on this site remain the property of those businesses and are used with their permission.
Quotes and scope
Quotes we give are based on the scope discussed at the time and are valid for 30 days unless we say otherwise. Work outside that agreed scope is quoted separately before it starts. We will not do additional chargeable work without telling you first.
What you own
For website builds, the website, the domain name and the underlying files are yours. We do not hold your site, domain, hosting or accounts hostage, and there is nothing to buy back if you decide to leave. Third party components used in your site, such as fonts, stock imagery or plugins, remain subject to their own licences.
You keep ownership of any content you give us, such as your logo, photographs and copy, and you confirm you have the right to use it. We may show completed work in our portfolio and marketing unless you ask us in writing not to.
No lock-in contracts
Our ongoing services are provided month to month unless we have agreed something different in writing. Either of us can stop with reasonable notice. On termination you remain responsible for fees for work already performed and for any advertising spend already committed.
Advertising spend
Advertising budgets paid to Google or Meta are separate from our management fees. That money goes to the platform, not to us. Platforms set their own pricing, auction dynamics and policies, and they can change them, disapprove ads or suspend accounts without notice to us.
Results and rankings
This is the important one. Search engine rankings, ad performance and lead volume depend on factors outside our control, including search engine algorithms, competitor activity, your market, seasonality, your pricing and how quickly you respond to enquiries.
We do not guarantee any specific ranking position, traffic level, number of leads, conversion rate or return on advertising spend. Results shown on this website are real outcomes for specific clients over specific periods, described with the context in which they occurred. They are examples of what has happened, not a promise of what will happen for you. We will tell you honestly if something is not working.
Your responsibilities
- Giving us the content, information, approvals and account access we need, within a reasonable time.
- Making sure the information and material you give us is accurate and does not infringe anyone else's rights.
- Making sure your business, its claims and its advertising comply with the law, including the Australian Consumer Law and any rules specific to your industry.
- Keeping your own backups of anything you cannot afford to lose, and keeping your account credentials secure.
Your rights under the Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits or excludes those rights. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to resupplying the services or paying the cost of having them resupplied.
Limitation of liability
Subject to the section above, and to the extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, loss of revenue, loss of anticipated savings, loss of data, or business interruption arising from our services or this website. To the extent permitted by law, our total liability in connection with the services is limited to the fees you paid us for the services in the three months before the claim arose.
We are not liable for the acts, outages, policy changes, account suspensions or pricing decisions of third party platforms such as Google, Meta, your hosting provider or your domain registrar.
Confidentiality
Each of us will keep the other's confidential business information private and use it only for the purpose it was shared. This does not apply to information that is already public, or that we are required by law to disclose.
Privacy
How we handle personal information is set out in our Privacy Policy, which forms part of these terms.
Changes to these terms
We may update these terms from time to time. The current version always lives at syvex.xyz/terms and the date at the top shows when it last changed. Changes do not affect work already agreed and underway.
Governing law
These terms are governed by the laws of Western Australia. Both of us submit to the non-exclusive jurisdiction of the courts of Western Australia.
Contact us
Syvex
Perth, Western Australia
Email: jake@syvex.xyz
Phone: 0439 967 385